FAQ's
Frequently Asked Questions (FAQ's)
How long does it take to process an order?
We typically process orders within 3 business days. However, please note that processing times may vary depending on the product and supplier. You can find estimated processing times on the product page.
Do you ship worldwide?
Yes, we proudly offer international shipping to customers around the world. Wherever you are, we can deliver our products to your doorstep.
What shipping methods are available?
We offer various shipping methods depending on the product and destination. The available options will be displayed during the checkout process. Rest assured, all of our products come with free shipping.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to update.
What should I do if my order is delayed?
While we strive to provide timely deliveries, there may be factors beyond our control that can lead to delays, such as customs clearance procedures or weather conditions. If your order is significantly delayed, please contact our customer support team, and we will assist you in resolving the issue.
What is your refund policy?
We have a 15-day refund policy for eligible products. If you are not satisfied with your purchase, please review our refund policy for detailed information on how to initiate a return and receive a refund.
Can I change or cancel my order?
Orders can typically be changed or cancelled within 12 hours of placement. Please contact our customer support team as soon as possible if you need to make changes to your order, and we will do our best to assist you.